Figure 1.
The scatter plot presents Importance-Performance Analysis for General Staff. The horizontal axis represents Performance and ranges from approximately 3.4 to 4.2. The vertical axis represents Importance and ranges from approximately 3.4 to 4.2. Dashed reference lines occur at about 3.60 performance and 3.86 importance. A rising diagonal dashed line extends from approximately 3.41 performance and 3.41 importance to 4.17 performance and 4.17 importance. Cognitive items use circular markers. C 1 is approximately 3.39 performance and 3.73 importance. C 2 is 3.51 and 3.78. C 3 is 3.57 and 3.78. C 4 is 3.53 and 3.90. C 5 is 3.66 and 3.89. C 6 is 3.85 and 3.99. C 7 is 3.64 and 3.82. C 8 is 3.83 and 4.01. Interpersonal items use square markers. I 1 is approximately 3.69 performance and 3.95 importance. I 2 is 3.66 and 3.86. I 3 is 3.58 and 3.87. I 4 is 3.81 and 4.02. I 5 is 3.77 and 3.94. Business items use triangular markers. B 1 is approximately 3.72 performance and 4.01 importance. B 2 is 3.49 and 3.79. B 3 is 3.55 and 3.80. B 4 is 3.58 and 3.86. B 5 is 3.51 and 3.78. B 6 is 3.61 and 3.97. Strategic items use star markers. S 1 is approximately 3.44 performance and 3.64 importance. S 2 is 3.47 and 3.76. S 3 is 3.47 and 3.84. S 4 is 3.53 and 3.74. S 5 is 3.59 and 3.79. S 6 is 3.49 and 3.82. Most cognitive and interpersonal items lie to the right of the vertical reference line, while most business and strategic items lie to its left.IPA for general staff
Source: Authors’ own work