Figure 1
The flowchart begins with a literature study on the antecedents of SCRES, followed by SME variable evaluation. It then progresses through the creation and evaluation of Draft 1 and Draft 2 research models. The process continues with the development and evaluation of Draft 1, Draft 2, and Draft 3 questionnaires. Subsequent steps include questionnaire testing, survey translation, and adjustment to context. The flowchart concludes with test results evaluation, questionnaire data collection, and data analysis using SMARTPLS4.Research model development process