Figure 5
A graph shows the effect of product quality on M-Slavery and customer satisfaction.The horizontal axis represents “M-Slavery,” with two labeled points from left to right, “Low M-Slavery” and “High M-Slavery.” The vertical axis represents “Customer Satisfaction,” ranging from 1.0 to 5.0 in increments of 0.5 units. A legend labeled “Moderator” on the right side indicates that the graph plots two lines. The blue line with diamond markers represents “Low Product Quality,” and the red line with square markers represents “High Product Quality.” The blue line for “Low Price” starts from approximately (Low M-Slavery, 2.40) and ends at (High M-Slavery, 2.50) and has a slightly positive slope with the equation labeled “y equals 0.0656 x plus 2.3871.” The red line for “High Price” starts from approximately (Low M-Slavery, 3.45) and ends at (High M-Slavery, 3.50) and has a slightly positive slope with the equation labeled “y equals 0.0104 x plus 3.4989.” Note: All numerical data values are approximated.

Modern slavery perception and customer satisfaction, with product quality moderator. Source: Field Survey, 2024

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