Figure 1
Research process (Authors’ own work) Refer to the image caption for details.The diagram shows three horizontal sections arranged in decreasing order of size in a vertical series. The top section is a trapezoid labeled “Systematic Literature Review” and contains two bullet points as follows: “Thematic analysis” “Content analysis.” The second section is also a trapezoid labeled “Theory development” with two bullet points as follows: “Grounded Theory” “Abductive approach.” Three clockwise arrows in a circular form are drawn above the text. The third section is an inverted triangle labeled “Theory validation” and contains the text “5 W 1 H Framework” with a tickmark inside a circle.

Research process (Authors’ own work)

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