Figure 1
The figure begins on the left with a rectangular box labeled “External Factors”. An arrow points from “External Factors” to a box at the top center labeled “Perceived Usefulness”, and another arrow points to a box at the bottom center labeled “Perceived Ease of Use”. A vertical upward arrow from “Perceived Ease of Use” points to “Perceived Usefulness”. From “Perceived Usefulness”, a rightward arrow leads to a box labeled “Users’ Intention”. Another arrow from “Perceived Ease of Use” points to “Users’ Intention”. Finally, a rightward arrow from “Users’ Intention” points to the last box on the far right labeled “Actual Use”.Research framework on TAM approach. Source: Developed by authors