... realization. These deficits can be addressed through the integration and monitoring of internal advocacy activities into MCS and accountability processes, which, on reflection, may also mitigate some of the negative consequences for service users of isolation from external support networks in times of crisis...

... range of stakeholders, flowing from their advocacy activities. Design/methodology/approach The paper is primarily theoretical and conceptual, developing a structured, conditional and staged model illustrated with empirical examples. Findings The paper finds depending upon the theoretical...