.... Practical implications A performance management model reflecting the identified need to incorporate internal advocacy mechanisms into organizational management control systems is proposed in an effort to increase accountability of NPOs to their core mission stakeholder – service users. This model may...

...Noel Hyndman; Mariannunziata Liguori Purpose This paper explores how performance-management systems are understood and framed through the use of rhetoric and language within universities, where not-for-profit, charitable goals are (or should be) central. It addresses the issues of: how strategic...

... and the UK) by investigating the quality of their performance management of it. Design/methodology/approach Pragmatic constructivism (PC) is employed as a lens through which the performance management of each country can be examined and compared over a period encompassing the first wave of COVID-19...

... for accounting studies, showing how marketing and communications managers entering the field of performance management can take the lead in social media management by collecting information from social media, constructing indicators and gaining ground in several decision-making centres. The findings highlight...

...ChunLei Yang; Sven Modell Purpose The purpose of this paper is to explore how performance management practices are implicated in the exercise of power with particular reference to the ability of individual managers to balance between more or less institutionalized conceptions of performance while...

... 2011 Intellectual capital Budgetary control Performance management Management control The research reported below extends knowledge about the performance of intellectual capital. Intellectual capital is typically understood to consist of human capital, which is creative...

...Frank H.M. Verbeeten Purpose The aim of this study is to investigate whether performance management practices affect performance in public sector organizations. Design/methodology/approach Theoretically, the research project is based on economic as well as behavioral theories. The study...