... for comparable (i.e., analogous) firms througha simple pattern‐matching routine built into the system. We argue for including RBA tools within decision support systems in order to facilitate analogical reasoning by decision makers. The study results support the conclusion that implementation of RBA systems...

... that the subjects exhibit significant differences with regard to their extent of use, nature of use, and degree of satisfaction with decision support systems. Implications of these findings to decision support systems design and effective utilization are discussed. © MCB UP Limited 1993 Computer usage...