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Keywords: ERP implementation
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Journal Articles
Journal:
American Journal of Business
American Journal of Business (2013) 28 (1): 64–85.
Published: 12 April 2013
... between users and developers has remained an understudied area (Gallivan and Keil, 2003), and even more so in the context of ERP implementation projects. Yet communication quality has the ability to affect user satisfaction and the success of project outcomes (Wang et al., 2005...
