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Keywords: Process capability
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Journal Articles
Journal:
American Journal of Business
Mid-American Journal of Business (1999) 14 (2): 7–12.
Published: 28 October 1999
...Susan K. Humphrey; Timothy C. Krehbiel Process capability is the ability of a process to consistently meet specified customer‐driven requirements, and is often reported in terms of capability indices and ratios. In this paper we briefly discuss these indices and ratios, as well as their managerial...
