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Keywords: Real estate business
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Journal Articles
Client Satisfaction in a Real Estate Business: A Survey Analysis
Available to Purchase
Journal:
American Journal of Business
Mid-American Journal of Business (1991) 6 (2): 27–32.
Published: 28 October 1991
...Sita C. Amba‐Rao In order to understand the service component in the real estate business, an exploratory study was conducted. A sample of clients of a real estate firm in a midwestern city was surveyed by a mail questionnaire. Client perceptions of experienced service and their satisfaction...
