...Ramakrishna Gollagari; Temesgen Birega; Santap Sanhari Mishra Purpose Organizational justice and its impact on employee commitment have received a lot of attention these days. The objective of this study is to see the effect of job satisfaction as a mediator in the relationship between...

...Aobakwe Ledikwe; Mornay Roberts-Lombard; Hendrik Baltus Klopper Purpose The purpose of this paper is to investigate the extent to which the attitudinal loyalty of customers of small and medium apparel businesses is influenced by their perceptions of trust, commitment and satisfaction. In turn...

... Analysis of Variance test. Findings – Trust-Quality services emerged as the most outstanding determinant of relationship marketing within the retail stores context followed by relational orientation, commitment and proximity. Quality services were found to have the most significant positive impact...