...) and creates the conditions for commitment (Ng et al., 2006). Essentially, managerial interaction means communication between management and employees in organizations and communication is the essence of what we do each day in our professional lives. Ghana Employees behaviour Managers...

... and many clandestine jobs. Labour rights are becoming a more important issue to enterprises working in poor countries (Welford, 2002). Indeed, labour rights is gaining currency in African enterprises and contexts. Managing employee behavior is instrumental in guaranteeing service quality (Tsaur and Lin...