... Group Publishing Limited 2012 Ghana Employees behaviour Managers Communication Social interaction Managerial interactions Effective communication Employee motivation Work output Managerial communication has been linked to organizational commitment in several ways. For example, Ng...

.... Managing employee behavior is instrumental in guaranteeing service quality (Tsaur and Lin, 2004). Guarantee of justice for employees in an organization could lead to positive reciprocity. A firm's human resource management practices can create a work environment that motivates a more customer‐oriented...