...Robert Kwame Dzogbenuku; Evans Sokro; Kwasi Dartey-Baah Purpose This study seeks to assess how a humane leadership style affects customer service orientation among casual employees of financial service institutions in Ghana. Using job satisfaction as a moderator, this study predicts that a humane...

...Musa Nyathi; Ray Kekwaletswe Purpose The purpose of this paper is to examine the mediating effect of employee job satisfaction on the relationship between electronic human resource management (e-HRM) use and e-HRM macro-level consequences. Design/methodology/approach Data were collected...

...Sisay Addis; Akshay Dvivedi; Birhanu Beshah Purpose The purpose of this paper is to identify the contextual work factors in Ethiopia and to evaluate the relative influence of each of these factors on job satisfaction (JS) of employees. Design/methodology/approach The study draws on a sample...

...Kwasi Dartey-Baah; Emmanuel Ampofo Purpose The purpose of this paper is to examine the relevance of “carrot and stick” (transactional) leadership style in predicting employees’ job satisfaction in a modern business organization. Design/methodology/approach The study was cross-sectional...

... © Emerald Group Publishing Limited 2012 --> Career development Egypt Job satisfaction Managers Article Type: 2011 Awards for Excellence From: African Journal of Economic and Management Studies, Volume 3, Issue 1 The following article was selected for this year’s...

...Josep F. Mària SJ; Thomas Kimeli Cheruiyot; Loice C. Maru Purpose The purpose of this paper is to explore and espouse employee corporate social responsibility (CSR) practices in classified hotels in the coastal region of Kenya, then to evaluate perceived job satisfaction, employee turnover...

.... Second, engagement, particularly dedication, predict various work outcomes (e.g. job satisfaction, intent to quit). Third, engagement, again, particularly dedication, predicted various psychological well‐being outcomes but less strongly than these predicted work outcomes. Research limitations...