INFORMATION RETRIEVAL: A REVOLT AGAINST CONVENTIONAL SYSTEMS? Available to Purchase

Librarianship and documentation is a service industry. Its end product is the receipt by a customer of the information retrieved for him, from a store, by the librarian, whether this service is effected indirectly (by the mere placing of the item in some convenient spot in the library, the customer helping himself) or by direct provision of a reference to a document or the document itself. So our continuing preoccupation with IR is natural enough.