Introducing users to sources of information: the approach of the London Business School Available to Purchase

This is not a success story, it is an attempt to describe how our library staff have participated three times in a course for 1st year MSc students at the London Business School. Our participation in the course has been dependent, as always, on the attitudes and relationships between library staff, teachers and library users. Most of us here today understand something of the relationships which lie at the heart of the services we offer; perhaps I can best summarize them in this rather inane, basic Librarian v User situation: