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In a previous paper we have attempted to describe the potential value of measuring how users perceive the library, and we have shown how segments of the user population could be defined by a perceptual criterion. This paper is an attempt to describe progress in the research on both quantitative and qualitative levels: we attempt to describe measurements of preferences in collection, resources and services developments of those segments of the user‐group. We attempt also to signal correlations of these expressed preferences in terms of perceptions previously indicated.

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