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It may appear rash to claim that an information retrieval system is ‘intelligent’, even if such claims are made within the limited context of artificial intelligence; nevertheless, such a claim is implicit in the MORPHS acronym: minicomputer operated retrieval (partially heuristic) system. What is a heuristic system? Heuristics are systems where the instigator is less than completely certain about the outcome of material fed into them. This is not the type of behaviour most would expect from a computer system, where provided the program has been written correctly, the software and hardware are functioning correctly, and the limits of the system are not exceeded, results are highly predictable.

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