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This article concentrates on the use of intranet technology to further the goals and ideals of knowledge management in a law firm. The need for research on the implementation of corporate intranets is emphasised and concepts commonly used when dealing with knowledge management and collaborative technology are defined. The benefits and disadvantages of proprietary collaborative technology are discussed as well as intranet technology and its potential to enable enterprise‐wide transformation.
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© MCB UP Limited
1998
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