The term “Intelligent Agent” can be understood in many different ways. One notable working Intelligent Agent is the Alert Service offered for the retrieval of international information on public tenders from the database Tenders Electronic Daily (TED) provided by the European Office for Official Publications (EUR‐OP). The system uses predefined client profiles to select the required information from the database and distributes this information the same day by either fax or email using SDI (Selected Dissemination of Information). The predefined client profiles are created by the TED Alert Agent and vary greatly in complexity and structure depending on the information required by the customer. The profile can include searching by geographical, product and legal aspects as well as date, name etc. The service allows the customers a choice of formats for document delivery. Thus the customer receives filtered and very specific information on a chosen topic. The system therefore meets the four tasks of modern information dissemination: you get the “right” information at the right time at the right place and quality.
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