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Purpose

The purpose of this paper is to analyze jobs and duties involved in Korean public libraries and provide a clear picture of such issues.

Design/methodology/approach

All of the various duties being executed in libraries are identified. Public libraries across the nation are requested to assist with our survey. Questionnaires are collected to survey the level of awareness of all the duties involved in public libraries and analyzed to determine the importance, difficulty, and professionalism of 194 library duties.

Findings

Through this study, perceived levels of frequency, importance, and difficulty of duties related to public libraries are surveyed and average values for each duty are compared and analyzed to formulate a standard job model and action plan.

Originality/value

This is the first paper to present a basic library duty model reflecting rapidly changing information technologies and information types of Korean public libraries based on a library duty analysis of advanced countries.

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