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Purpose

The purpose of the paper is to discuss conditions for an effective application of information and communication technologies (ICT) in the pursuit of sustainability for cities.

Design/methodology/approach

After a brief overview of the possible contribution of ICT, the main findings of the CIBER study of the Google generation are summarised. The limitations and main focus on advanced countries in the present understanding of internet use are stressed. The current state of internet use in Mexico is summarised.

Findings

The need for proactive global policies aimed at reducing imbalances between regions and income groups on the one hand and developing and supporting an information culture on the other hand is emphasised.

Originality/value

The paper puts the “Google generation” and technopush discourses into perspective.

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