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Keywords: Churn
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Journal Articles
Aslib Journal of Information Management (2026) 78 (4): 877–899.
Published: 14 January 2025
...Zizhong Zhang; Mingjiang Lu Purpose Online health communities can be both supportive and vulnerable and highly rely on stable engagement from core members. Understanding the factors affecting core member churn is vital. This study examines a hair-loss-related online health community, taking a meso...
