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Keywords: Human–artificial intelligence interaction
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Journal Articles
Aslib Journal of Information Management 1–33.
Published: 11 September 2026
...Wencheng Su; Amalia Isabel Rivero Chávez; Zhangping Lu; Ying Pan; Muzhe Han; Yinglin Sun Purpose This study investigates the key factors influencing user satisfaction in human–artificial intelligence interaction (HAI) with chatbots. Using the Cuban Culture Knowledge (CCK) chatbot as a case study...
Includes: Supplementary data
