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Keywords: Informational support
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Journal Articles
AI vs human? Will patients trust AI doctors as much as they trust human doctors? An empirical study from China
Available to Purchase
Aslib Journal of Information Management 1–25.
Published: 07 January 2026
... doctors and human doctors by analyzing 236 online experiment participants’ data. Findings The results indicate that compared to AI doctors, patients exhibit higher levels of trust in human doctors across all three dimensions. Furthermore, informational support and emotional support mediate...
