... for users with diverse cultural backgrounds to interact with each other. Originality/value This study is one of the first to investigate online collaborative knowledge production within a broader cross-cultural context. Specifically, cultural factors and cross-cultural collaborative actions have been...

... by “conflict awareness” in our model, and accordingly, research hypotheses have also been modified to adapt our research scenario. Design Wiki Comparative study Group collaboration Online collaboration Wiki, as a kind of open system, allows users to collaboratively contribute content. In many...