...Hua Pang; Kaige Zhang Purpose Drawing on the information system model and attachment theory, the purpose of the current research is to validate how standardization and personalization jointly affect users' continuous use intention of artificial intelligence (AI) chatbots through emotional...

...Boryung Ju; J. Brenton Stewart; Sunyoung Park; Jessie J. Walker Purpose The purpose of this paper is to examine factors that influence early adopters’ intention to use AI chatbots, emphasizing diverse factors such as personalization, conversational ability, social influence and trust. Design...

... a comprehensive study of user profile representation techniques and investigate their use in personalized cross-language information retrieval (CLIR) systems through the means of personalized query expansion. Design/methodology/approach – The user profiles consist of weighted terms computed by using...