.... Archives Reference services User studies Public services Public programming User education From the 1960s to the early 2000s the archival profession, especially in North America, engaged in evaluating its perception of services offered to the public (Brett and Jones, 2013). The debate...

... Reference services Employees behaviour Professional ethics Librarians Librarianship is typically associated with service. When asked, librarians overwhelmingly identify service as their most important value. “Without doubt and almost without exception, librarians of all kinds, in all positions...

... Emerald Group Publishing Limited 2009 Bibliographies Reference services The citations in an article, book, or report indicate those items from the published literature that the author believes are of importance, in that they are related to, support, illustrate, or elaborate on what...