...Tri Lam Purpose Chat Generative Pretrained Transformer (ChatGPT), a chatbot with artificial intelligence (AI) technology, opens up new directions for innovation. However, the extent to which literature has not considered the trustworthiness and satisfaction of ChatGPT. Those are important elements...

...Siqi Wang; Xiaofei Zhang Purpose Research on the impact of the engagement of online medical teams (OMTs) on patient evaluation, for example, satisfaction, remains insufficient. This study attempts to recognize the underlying mechanism of how OMTs’ engagement influences patient satisfaction...

...Rong-Rong Lin; Jung-Chieh Lee Purpose Artificial intelligence (AI) has been widely used as a financial technology (fintech) in the mobile banking (M-banking) domain. However, in the literature, how AI affects users' perceptions of social support and the users' satisfaction and continuance...

... University and the Regional Center for Science and Technology. A researcher-made questionnaire was used to assess the level of English language proficiency of users, background knowledge and their level of satisfaction with search results before and after using ontology. Each user also evaluated...