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Keywords: Social engagement
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Journal Articles
Aslib Journal of Information Management (2026) 78 (4): 877–899.
Published: 14 January 2025
...-level community approach. It investigates how users’ potential social capital, proactive social engagement and received social support in the community influence their churn. Design/methodology/approach This study collected the complete dataset spanning 13 years from a hair-loss-related online...
