...) and do not provide pioneering insights into whether physicians should provide patient-centered social support (Liu et al., 2022a ; Wu et al., 2023). Finally, by exploring the moderating effect of interaction-level response enthusiasm of physicians, this study not only contributes...

...-level community approach. It investigates how users’ potential social capital, proactive social engagement and received social support in the community influence their churn. Design/methodology/approach This study collected the complete dataset spanning 13 years from a hair-loss-related online...

... by adopting social support as the mediator. This study also scrutinizes the moderating effects of the transactive memory system (TMS) on the link between OMTs’ engagement and social support. Design/methodology/approach We utilized a linear model that had fixed effects controlled at the team level...

... support for core and periphery users from social support perspective. Findings Results reveal that the core users follow a pattern of high-stage and low-stage users with distinct needs, while the path pattern of the edge user group mainly consists support from high-stage to low-stage users. Results...

...Jao-Hong Cheng; Li-Wei Lin Purpose This paper aims to examine how situational factors with social support affecting purchase intention in social commerce (SC). In Taiwan’s SC, the relationship between trust belief and purchase intention has always been a key issue. Design/methodology/approach...

...Haibao Zhao; Jianya Wang; Huiqing Zhang Purpose To address the problem of how to guide and promote health knowledge adoption, based on online diabetes communities, this study explores the impact mechanism of social support on users' individual health knowledge adoption to provide insights...

...Hua Pang Purpose The primary objectives of the article are to systematically investigate the effects of differentiated functions of WeChat use (social use and recreational use) on university students' online self-presentation, social support and sense of belonging. Design/methodology/approach...

...Junpeng Guo; Chunxin Zhang; Yi Wu; Hao Li; Yu Liu Purpose Government social media profiles (GSPs) are increasingly used by government agencies during social crises, and the success of GSPs is highly dependent on netizens’ participation behavior (NPB). Drawing upon the social support theory...

...Tali Gazit; Noa Aharony Purpose To date, only a limited number of studies have considered WhatsApp groups. The purpose of this paper is to focus on single WhatsApp groups and explore their special characteristics and dynamics. The present study used the social support perspective, Big Five model...

... externalities and social support. Three dimensions of social support and two types of network externalities were analyzed, respectively, to explore the direct and indirect effects on continuance intention. Online questionnaires were adopted to collect data, and 513 valid samples were analyzed by structural...

...Noa Aharony; Tali Gazit Purpose – The purpose of this paper is to focus on WhatsApp, a mobile messaging service for smartphones that began in 2009. The study uses attachment theory, a social support perspective and one personality characteristic derived from the Big Five theory of personality...