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Keywords: Social support theory
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Journal Articles
Thinking or feeling? The effect of information diversity on consumption decisions based on the social support framework
Available to Purchase
Aslib Journal of Information Management (2026) 78 (2): 367–391.
Published: 10 October 2024
... for the influence of multidimensional recommendation information diversity (RID) on users' click and purchase decisions based on the social support theory (SST). Design/methodology/approach This study analyses 453,176 data from 67,079 users of a Chinese e-commerce platform, applying lasso algorithmic techniques...
Journal Articles
The supports provided by artificial intelligence to continuous usage intention of mobile banking: evidence from China
Available to Purchase
Aslib Journal of Information Management (2024) 76 (2): 293–310.
Published: 05 January 2023
... intention (CI) remains unknown. To fill this gap, the two core characteristics of AI, perceived intelligence (PI) and perceived anthropomorphism (PA), are combined with social support theory (SST) (including informational support (IS) and emotional support (ES)) to develop a research model to investigate...
