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Keywords: Website analytics
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Journal Articles
Website analytics for government user behavior during COVID-19 pandemic
Available to Purchase
Aslib Journal of Information Management (2023) 75 (1): 90–111.
Published: 31 May 2022
.... Design/methodology/approach The authors used website analytics to examine usage patterns and behaviors of the government website via personal computer (PC) and mobile devices during the COVID-19 pandemic. In-depth interviews were conducted to understand the user experience of government website users...
