A Panoramic Review and Vision on “Integration” for Quality Management

The issues of “Integration” in quality management and related fields have been discussed for a few years. Literature review reveals that this is a large and multi‐disciplinary topic. Although there are many publications on this issue, very few well‐cited articles show direct illustration to why, what and how to implement the “Integration” strategy in quality management. This paper presents a panoramic review and vision on “Integration” issues of quality management, in the perspectives of concept, scope, organization, information, process, and culture.