The Free Flow of Excellence Toward the Field‐Being Approach to TQM

The concept of Total Quality Management may be perceived from different philosophical perspectives. In this paper we shall present a view on TQM from the perspective of Field‐Being philosophy and compare it with the alternative philosophical views. From the perspective of Field‐Being philosophy, the goal of TQM is to achieve the free flow of excellence at all levels: individual, team and organizational. By overcoming rigidity in thinking, behavior and performance TQM turns into an art – the Art of Quality Management, which is the source of true stakeholder delight.