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Journal Articles

An Integration of Kano’s Model and Exit‐Voice Theory: A Case Study

Yu‐Cheng Lee, Hsiu‐Yuan Hu, Tieh‐Min Yen, Chih‐Hung Tsai

Asian Journal on Quality (2009) 10 (2): 109–126.

https://doi.org/10.1108/15982680980001448

Published: 21 August 2009

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Journal Articles

Research on Using Six Sigma Tool to Reduce the Core Process Time

Yi‐Chan Chung, Tieh‐Min Yen, Yau‐Wen Hsu, Chih‐Hung Tsai, Ching‐Piao Chen

Asian Journal on Quality (2008) 9 (1): 94–102.

https://doi.org/10.1108/15982688200800006

Published: 17 April 2008

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