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Keywords: CMMI‐SVC
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Journal Articles
Journal:
Asian Journal on Quality
Asian Journal on Quality (2012) 13 (2): 138–162.
Published: 24 August 2012
...Goutam Kumar Kundu; B. Murali Manohar Purpose The purpose of this article is to present a unified model by combining lean and CMMI‐SVC best practices. The model would be very useful for CMMI‐SVC organizations that plan to implement lean best practices. Design/methodology/approach The paper...
Journal Articles
Journal:
Asian Journal on Quality
Asian Journal on Quality (2011) 12 (2): 144–166.
Published: 29 August 2011
...Goutam Kumar Kundu; B. Murali Manohar; Jayachandra Bairi Purpose The purpose of this paper is to investigate the elements of lean concept and identify those principles which are applicable to service organizations, also, to compare the lean best practices with CMMI‐SVC v1.2 model goals...
