Keywords: Costs
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Journal Articles
Asian Journal on Quality (2010) 11 (1): 69–78.
Published: 18 June 2010
...Seongsu Kim; Soo Wook Kim Purpose The purpose of this paper is to find if there is an existing trade‐off between service quality and cost when strategies of low‐cost accommodation and uncompromised reduction are implemented. Design/methodology/approach The model is designed on hand system...

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