...Sung‐Wook Kang; Soo‐Wook Kim Purpose The paper aims to summarize important findings on knowledge management (KM) and new product development (NPD). Also, it seeks to propose an integrative framework on KM and NPD. Design/methodology/approach The authors review the literature on KM and NPD...

...Shiaw‐Wen Tien; Chiu‐Yen Liu; Yi‐Chan Chung; Chih‐Hung Tsai; Ching‐Piao Chen Since the execution of National Health Insurance system in Taiwan, the competition of medical industry is becoming more and more severe. The ways the hospital operate knowledge management (KM) concept, combine current...

...Yi‐Chan Chung; Chih‐Hung Tsai; Shiaw‐Wen Tien; Lin‐Yi Lin Customer Support Knowledge of Customer Support Organization is one of the important assets of enterprises and “Customer Support Knowledge Management” is also the critical aspect of Business Knowledge Management; however, the attributes...

... operation. Knowledge will be the primary competitive advantage; therefore, he who wants to hold the competitive advantage should do the knowledge management (KM) very well. In this study, we cconstruct the research dimensions and variances by the successful factors of KM, which had been practiced very well...

... creation and dissemination across corporate boundaries. This paper addresses the challenges associated with selecting the best collaborative strategy and managing relationships which span organizational cultures and boundaries. © Emerald Group Publishing Limited 2005 Knowledge management e...

... within the quality movement, its relation to knowledge management and, especially, its origin in pragmatic philosophy. Continious improvement ISO 9000 ISO 2000 Quality movement Knowledge management Pragmatic phylosophy © MCB UP Limited 2003 ...