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Keywords: Non‐manufacturing
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Journal Articles
Six Sigma in Non‐Manufacturing Environment
Available to Purchase
Journal:
Asian Journal on Quality
Asian Journal on Quality (2004) 5 (2): 17–25.
Published: 21 August 2004
... not only to improve the quality of their products and services but also to achieve quantifiable financial results, improve management style and communication, and achieve customer and employee satisfaction. Whether in manufacturing on non‐manufacturing environments, the application of Six Sigma differs...
