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Keywords: Quality improvements
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Journal Articles
Selecting Improvement Projects that Add Value to Customers
Available to Purchase
Journal:
Asian Journal on Quality
Asian Journal on Quality (2007) 8 (1): 15–26.
Published: 17 April 2007
... to customers receives the highest priority. Project selection Quality improvements Perceived added value Customer value © Emerald Group Publishing Limited 2007 The Asian Journal on Quality / Vol. 8, No. 1 15 Selecting Improvement Projects that Add Value to Customers Djoko Setijono1 and Jens J...
