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Keywords: University services
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Journal Articles
Journal:
Asian Journal on Quality
Asian Journal on Quality (2012) 13 (3): 204–211.
Published: 23 November 2012
...Khodayar Abili; Fatemeh Narenji Thani; Maryam Afarinandehbin Purpose The purpose of this paper is to determine university service quality in the International branch of Amirkabir University (Iran). Design/methodology/approach In this study, a total of 102 students in five courses (Electronic...
Journal Articles
Journal:
Asian Journal on Quality
Asian Journal on Quality (2011) 12 (2): 167–175.
Published: 29 August 2011
...Khodayar Abili; Fatemeh Narenji Thani; Faranak Mokhtarian; Mohammad Mehdi Rashidi Purpose The purpose of this paper is to determine the quality gap of university services in the behavioral science faculties of the University of Tehran (Iran). Design/methodology/approach In the current research...
