3rd Northumbria International Conference on Performance Measurement in Libraries and Information Services, 27-31 August 1999, Longhirst Hall, Northumberland

3rd Northumbria International Conference on Performance Measurement in Libraries and Information Services, 27-31 August 1999, Longhirst Hall, Northumberland

Following two highly successful Conferences in 1995 and 1997 the Department of Information and Library Management, University of Northumbria at Newcastle, is pleased to announce its 3rd Conference in 1999. The Conference is for library and information managers in all sectors of library and information services and for research and teaching staff.

Conference topics will cover the following areas:

• the digital library;

• measuring electronic services;

• the Internet as information source;

• public libraries ­ value and impact;

• methodologies;

• quantitative and qualitative analysis;

• research projects;

• benchmarking;

• evaluating performance measurement;

• effectiveness of performance measurement;

• building a culture of continuous improvement;

• the human dimension.

For more information contact e-mail michael.long@dial.pipex.com