... employees in the banking sector in two phases. The hypotheses were evaluated through “partial least squares structural equation modelling” (PLS-SEM) using SmartPLS v4. Findings Results highlight the critical role of EC and WA as mediators, uncovering the psychological pathways by which customer...

...Syed Zamberi Ahmad Purpose The aim of this paper is to analyse and examine the factors affecting the international expansion and market entry of foreign multinational banks (MNBs) in Malaysia. While relevance of the theoretical perspectives is highlighted, the purpose of this paper...

...Abubakr Suliman; Hanan Al Obaidli Purpose This research aims at investigating, for the first time in the Arab world, the influence of leadership behaviors on organizational citizenship behaviors (OCB) in the Islamic banking sector. Also, it explores the role of OCB in affecting work outcomes...