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Keywords: Service performance
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Journal Articles
Asia-Pacific Journal of Business Administration (2026) 18 (5): 1157–1175.
Published: 15 September 2025
...Worasan Thawornprasert; Wisanupong Potipiroon Purpose While prior research has drawn on multiple theoretical frameworks to explain service performance, this study extends the literature by focusing on the role of leader-follower value congruence. Grounded in the person–environment fit perspective...
