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Keywords: Tax service quality
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Journal Articles
Tax service quality for enterprises: development of a valid measurement scale
Available to Purchase
Asia-Pacific Journal of Business Administration (2023) 15 (3): 345–360.
Published: 17 May 2022
...Lien Thi Nguyet Au; Hung Trong Hoang; Lan Thi Huong Ho Purpose Measuring tax service quality is important as it may contribute to sustainable tax management. This study aims to develop and validate a scale that measures tax service quality for enterprises. Design/methodology/approach...
