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Keywords: Client satisfaction
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Journal Articles
Archnet-IJAR: International Journal of Architectural Research (2023) 17 (4): 703–724.
Published: 04 October 2022
... the services of an architect. Clients' satisfaction is therefore defined as the perception of the quality of architectural services received by the owner of the building” (p. 318). In this section, we want to show to the reader how we framed our purpose. The design process is indeed iterative...
