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Keywords: M59
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Journal Articles
The role of organizational justice in the customer orientation–performance relationship
Available to Purchase
Academia Revista Latinoamericana de Administracion (2020) 33 (2): 277–297.
Published: 23 June 2020
... rights only Organizational justice Work engagement Customer orientation Service employees Sales force Performance L80 M59 M310 Justicia organizacional Compromiso organizacional Orientación al cliente Empleados en servicio Fuerza de venta Desempeño Given...
Journal Articles
Explaining job satisfaction and intentions to quit from a value-risk perspective
Available to Purchase
Academia Revista Latinoamericana de Administracion (2015) 28 (4): 523–540.
Published: 02 November 2015
... the utility of risk averse workers (Cornelissen et al., 2011 ; Green and Heywood, 2008). J63 M12 M59 Satisfacción en el trabajo Aversión al riesgo Expectativas de remuneración Remuneración esperada Job satisfaction Risk aversion Income expectations © Emerald Group...
Journal Articles
A survival model based on met expectations: Application to employee turnover in a call center
Available to Purchase
Academia Revista Latinoamericana de Administracion (2015) 28 (2): 177–194.
Published: 01 June 2015
..., 2002). J63 M12 M59 Rotación de empleados Cumplimiento de expectativas Autoeficacia Self-efficacy Employee turnover Job tenure Met expectations Propósito El propószito de este trabajo es proponer un modelo de rotación voluntaria de empleados basado en la teoría de...
