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Keywords: Met expectations
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Journal Articles
Academia Revista Latinoamericana de Administracion (2015) 28 (2): 177–194.
Published: 01 June 2015
...Mauricio A. Valle; Gonzalo A. Ruz; Samuel Varas Purpose The purpose of this paper is to propose a model of voluntary employee turnover based on the theory of met expectations and self-perceived efficacy of the employee, using data from a field survey conducted in a call center. Design...
