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Keywords: Orientación al cliente
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Journal Articles
Academia Revista Latinoamericana de Administracion (2020) 33 (2): 277–297.
Published: 23 June 2020
... in the frontline sales and service positions. Propósito Mientras las empresas han incentivado la adopción de una orientación al cliente por parte de los empleados, menos atención se ha dado al impacto que la orientación al cliente tiene en los resultados laborales y el desempeño. Investigación previa ha usado...
